Our standard processing time is 1-3 business days. Shipping times vary based on your location:

• Domestic: 2-4 business days.

• International: 7-15 business days.

At KZ Organics, we are committed to your satisfaction and stand by the quality of our products. If for any reason you are not completely happy with your purchase, you may return it within 14 days of delivery for a full refund or exchange, provided the item is unused, in its original packaging, and accompanied by proof of purchase. Please note that for hygiene reasons, we cannot accept returns on opened or used skincare products unless they are faulty. To initiate a return, please contact our customer service team with your order number and reason for return.

At KZ Organics, sustainability is at the heart of everything we do. Our products are crafted using ethically sourced, natural ingredients that are kind to both your skin and the planet. We are committed to minimizing our environmental impact by using recyclable packaging, reducing plastic waste, and supporting cruelty-free practices. From formulation to delivery, we make conscious choices to ensure our skincare is as sustainable as it is effective—because caring for your skin shouldn't come at the cost of the earth.

Yes! Our products are specially formulated with gentle, natural ingredients that are suitable for sensitive skin, including those affected by conditions like parosmia or long COVID. We avoid harsh chemicals, synthetic fragrances, and common irritants to ensure a soothing, skin-friendly experience. However, we always recommend doing a patch test before full use, especially if you have known sensitivities.